Courseware information

ANGEL 7.4 Server - Follow this link for support information: Quick Start Guide

Starting Fall Quarter 2011 North eLearning courses that use ANGEL are all migrating to the 7.4 server - the URL and login information are different than the ANGEL 7.3 server.

Configuring your computer to use e-Learning Technology

• For any courseware used there may be technical issues that could impact your ability to login and use the software correctly. At the present time most of the North Seattle online learning technology is web based.  This means that to access your virtual classroom you will need to use the information provided on the Registered Students page. 
• You are provided a URL address and login information to enter your courseware.  It is important to note that if you are on a network with strong security you may not be able to access your courseware and you will need to use a computer not associated with an intranet.
• When using your personal computer and you experience access problems you may have to adjust your personal firewall settings or virus protection to allow you access.  If adjusting your personal settings does not help you may also need to contact your internet provider to determine if they can set a switch to allow you access.  Please refer to your software help menu for more information. 
• You can also contact the e-Learning office for general information, as each personal computer is configured differently depending on the needs of the user.  

NeLSC provides support for ANGEL 7.4 Learning:  This includes managing student accounts, troubleshooting technical problems and orientation help to students new to the courseware. 

If your course uses a different learning system such as Moodle, Second Life, a publisher web site or CD/textbook web site NeLSC can provide some general technical help but a student's best resource is their instructor or contacting the help desk of the system. 
NeLSC does not have access or login information for these systems.  Generally at the beginning of the quarter your instructor will either email you or provide this information on their web site. 
Some publishers sites will include the login information with your textbook.  In this case it is important to purchase a new textbook with the access card or to purchase the access card separately.

North Seattle e-Learning courses require active participation and students need to log into their classes during the first week of the quarter to avoid getting behind.  Please contact your instructor or our e-Learning office if you experience difficulty in logging in.  

• For classes using ANGEL LMS, we suggest that you download the free version of Internet Explorer version 8 or 9. 
• Please note: that IE 8 may have a compatibility issue with the current version of ANGEL LMS courseware,  clicking the "Compatibility Icon" toggle switch located to the right of the URL address bar  should correct the problem. 
• Please note: Internet Explorer 9 is only available for Vista or Windows 7.  It has been found that there may be some compatibility issues with our ANGEL 7.4 courseware so please click the "Compatibility Icon" to the right of the URL Address button.
• ANGEL and Mozilla Firefox: At this time ANGEL users have experienced problems with the newest versions of Firefox 7 and 8- click on the video link above for more information.  For ANGEL to work correctly please do not upgrade to any version above 6.0 - Here is a website that provides older versions of Firefox that will work with ANGEL.
•  At this time the Safari and Chrome browsers are not supported. If you have loaded a special software tool bar such as the Google or Yahoo toolbar this may interfere with your courseware and cause it to not work properly please go to our tech support on Popups and Tool Bars for more information.
  
  
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