NSCC ANGEL Learning Management System Support

Why using the correct browser is important when using ANGEL 7.4

Some students have experienced technical issues if they are not using the recommended browsers.  Some features of ANGEL 7.4 are not available or do not work correctly when using other than the two recommended browsers which are Firefox or Microsoft Internet Explorer.  It may appear to work or it may work sporadically so for best results use the one of the recommended browsers.

• Mozilla Firefox: At this time users have experienced problems with the older versions of
  Firefox 3 to 6.  For ANGEL to work correctly please upgrade to Version 7 or higher. For classes using an online component, we suggest that you download the free version  Mozilla's Firefox.
  (ANGEL applied a patch on 10/07/11 to correct a compatibility issue with version 7 so now it is recommended to upgrade so that all of the features of ANGEL will work correctly)
• Internet Explorer: You can download the free version of Internet Explorer version 8 or 9. 
• Please note: Internet Explorer 8 may have a compatibility issue with the current version of ANGEL LMS courseware,  clicking the "Compatibility Icon" toggle switch located to the right of the URL address bar may correct the problem. 
• Please note: Internet Explorer 9 is only available for Vista or Windows 7.  It has been found that there may be some compatibility issues with our ANGEL 7.4 courseware so please click the "Compatibility Icon" to the right of the URL Address button. 

• With the recent patch to ANGEL some users have experienced problems using IE 8 or 9.  At the present time if you have a problem logging into your  ANGEL account using Internet Explorer please Clear the Browsing History: Tools/ Internet Options/ General "Clear Browsing History" (please be aware that this action will delete any saved passwords)

• For students using MAC's at this time the Safari, Opera and Google Chrome browsers are not supported so it is recommended that users download the free version of the browsers that are compatible with ANGEL: Firefox http://www.mozilla.com/en-US/firefox/ or  Internet Explorer.

If you have loaded a special software tool bar such as the Google or Yahoo toolbar this may interfere with your courseware and cause it to not work properly please go to our tech support on Popups and Tool Bars for more information.

Another issue that can be problematic is your browser history or cache.  This system will retain a copy of your history and can interfere with updates you have done.  The history can save incorrect password information so try clearing your history or cache if you are having problems, this may correct errors.

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