J. Braden
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Business 236
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BUS 236: Interpersonal Communications For The Workplace

Short Description: This fully online class teaches students the importance of effective interpersonal communication in today’s modern workplace. Students learn to recognize various communication styles and effective ways to adapt communication to meet the needs of co-workers, bosses, and customers. Students engage in a variety of individual and group activities to help improve their own understanding of cultural diversity, non-verbal communication, and individual influences on communication skills. Students learn techniques for dealing with negative situations and handling difficult individuals. Students learn and practice techniques for making informal and formal business presentations (step-by-step, informational, and persuasive). Additional focus is placed on careful preparation for the employment interview and the development of job search skills. Students learn about formal and informal business meeting techniques.Instructor email contact: bradenconsulting@comcast.net  
5 credits

Delivery Mode: Fully Online. (Modes explained)
Campus Attendance Requirements: One optional meeting
Prerequisites: None Required
Fee: UD (Fees explained)